Frequently Asked Questions

Q&A

Which Payment Methods Do You Accept?

We accept a variety of payment options. Cash, Cheque, E-transfer, Debit, Visa and Mastercard

Do You Charge By the Hour?

We quote each job individually, based on a number of factors, including type of service requested and materials needed. We will always be upfront with the cost of service requested, and will discuss any additional charges.

How do I tell if I need to have my chimney cleaned?

If the build-up of creosote is 1/8 of an inch thick, it’s time for cleaning. If you use your fireplace or wood stove on a regular basis, you need to have it cleaned and inspected at a minimum of once a year.

I have gas heat in my home, do I need my chimney swept?

Gas-burning appliances are designed to burn “cleaner”. Propane and natural gas do not create creosote when burned. While no creosote is produced and does not build up in a gas-burning ventilation system, an annual visual inspection is recommended to insure no debris has built up and there are no animals making a home in your chimney.

Do I need a W.E.T.T. Inspection?

This type of inspection may be required as part of a real estate purchase, as requested by your insurer, as required by the Authority Having Jurisdiction or as part of a Fire Code requirement. It also provides peace of mind to you prior to use

What is a W.E.T.T. Inspection?

This includes a basic inspection of the solid fuel burning appliance and venting system components that are visible. It will include measurements of clearances, opening doors or dampers, and a visual inspection of the chimney from the ground. It will identify any noted deficiencies and red flags that may require a more detailed inspection. It will include a final report on WETT inspection forms